🔄 Refund & Return Policy

Last Updated: January 01, 2026

1. Quality Assurance

   All products are thoroughly inspected and pass strict quality checks before dispatch to ensure proper functionality and condition.

2. 7 Day Return & Refund Policy

   Customers may request a return or refund within 7 days of delivery only if all of the following conditions are met:

   • The product is unused
   • Original packaging, accessories, and seals are intact
   • The product has not been damaged, altered, or swapped

   Requests made after 7 days from delivery will not be accepted under any circumstances.

3. Mandatory Unboxing Video

   A continuous unboxing video is mandatory for all refund or replacement claims.

   The video must clearly show:

   • Opening of the sealed courier parcel
   • Visible shipping label
   • Clear condition of the product

   Claims submitted without an unboxing video will not be entertained.

4. Non Returnable Cases

   Refunds or returns will not be accepted in the following cases:

   • Product is used or damaged after delivery
   • Packaging, accessories, or manuals are missing
   • Claim is made after 7 days of delivery
   • No valid unboxing video is provided

5. Refund or Replacement Process

   If a claim is approved after verification:

   • Replacement or refund will be processed accordingly
   • Refunds are issued through the original payment method only

6. Support & Communication

   All refund and return related queries are handled exclusively via WhatsApp.

   WhatsApp Support: 0309-9806568