❓ Frequently Asked Questions (FAQs)
Q1: Do you offer Cash on Delivery?
Yes, Cash on Delivery (COD) is available in selected areas.
Q2: How long does delivery take?
Delivery usually takes between 3 to 5 working days, depending on location and courier service.
Q3: Is an unboxing video necessary?
Yes, a continuous unboxing video is mandatory for all return or refund claims.
Q4: Which courier services do you use?
We ship orders using PostEx and Leopards Courier.
Q5: Can I return a used product?
No. Used, damaged, or altered products are not eligible for return or refund.
Q6: How can I contact customer support?
All customer support is handled via WhatsApp only.
WhatsApp: 0309-9806568
📞 Customer Support
Pocket Tech – Customer Care
WhatsApp Only: 0309-9806568
Website: www.pockettech.store
Support Hours: 10:00 AM – 8:00 PM (Mon–Sat)