❓ Frequently Asked Questions (FAQs)

Q1: Do you offer Cash on Delivery?

Yes, Cash on Delivery (COD) is available in selected areas.

Q2: How long does delivery take?

Delivery usually takes between 3 to 5 working days, depending on location and courier service.

Q3: Is an unboxing video necessary?

Yes, a continuous unboxing video is mandatory for all return or refund claims.

Q4: Which courier services do you use?

We ship orders using PostEx and Leopards Courier.

Q5: Can I return a used product?

No. Used, damaged, or altered products are not eligible for return or refund.

Q6: How can I contact customer support?

All customer support is handled via WhatsApp only.

WhatsApp: 0309-9806568

📞 Customer Support

Pocket Tech – Customer Care

WhatsApp Only: 0309-9806568

Website: www.pockettech.store

Support Hours: 10:00 AM – 8:00 PM (Mon–Sat)